Hologram Communications
Conflict Energy and the Resolution
Processes
Bibliography
A Course In Miracles. Glenn Ellen, Calif: Foundation for Inner Peace, 1985
Covey, Steven. Seven Habits of Highly Effective People. New York: Fireside, Simon and Schuster, 1989
Dance, F.E.X. & Lares, C.E. Speech Communication: Concepts and Behavior. New York: Holt, Rinehart & Winston, 1972 cited by Zac-Dance, Carol. "Class Notes." Understanding Human Communication, University of Denver, Fall Quarter, 1994
Darnell, Donald. "Information Theory: An approach to human communication." cited by Budd, R.W. & Ruben B.D. (eds), Ny: Spartain Books, 1972, pages 156-169
Folger, Joseph, Marshal Scott Poole, Randall K. Stutman. Working Through Conflict. 2nd ed. New York: Harper Collins College Publishers, 1993
Hocker, Joyce, William Wilmot. Interpersonal Conflict. 3rd ed. Dubuque, IA: Wm. C. Brown Publishers, 1991
Kreps, Gary. Organizational Communication. 2nd ed. White Plains, New York: Longman, 1990
Leonard, Sam. Mediation:The Book. Evanston, Illinois: Evanston Publishing Co., 1994
Debby West COMM 4230 ADR:Synthesis
Instructor: Sam Leonard
August 1, 1994
- Description of Conflict and the Resolution Processes
