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 Conflict Energy and the Resolution Processes
 

Bibliography

A Course In Miracles. Glenn Ellen, Calif: Foundation for Inner Peace, 1985

Covey, Steven. Seven Habits of Highly Effective People. New York: Fireside, Simon and Schuster, 1989

Dance, F.E.X. & Lares, C.E. Speech Communication: Concepts and Behavior. New York: Holt, Rinehart & Winston, 1972 cited by Zac-Dance, Carol. "Class Notes." Understanding Human Communication, University of Denver, Fall Quarter, 1994

Darnell, Donald. "Information Theory: An approach to human communication." cited by Budd, R.W. & Ruben B.D. (eds), Ny: Spartain Books, 1972, pages 156-169

Folger, Joseph, Marshal Scott Poole, Randall K. Stutman. Working Through Conflict. 2nd ed. New York: Harper Collins College Publishers, 1993

Hocker, Joyce, William Wilmot. Interpersonal Conflict. 3rd ed. Dubuque, IA: Wm. C. Brown Publishers, 1991

Kreps, Gary. Organizational Communication. 2nd ed. White Plains, New York: Longman, 1990

Leonard, Sam. Mediation:The Book. Evanston, Illinois: Evanston Publishing Co., 1994

Debby West COMM 4230 ADR:Synthesis

Instructor: Sam Leonard

August 1, 1994

Description of Conflict and the Resolution Processes

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