Hologram Communications
 Conflict Energy and the Resolution Processes
 

  MEDIATION 

  Participants 

The parties choose a neutral third party to help them communicate and negotiate with each other. The mediator is only responsible for the process, not the solution. 

Back To ADR Chart

  Process 

The mediator sets the phase, although the choice to participate, and the level of formality, is up to the individuals. The mediator establishes an agreement to mediate and creates a problem solving environment. Then the mediator elicits the parties perspectives. They listen to each party, and reiterate their statements into neutral language, which the receivers can process the message acceptably. The mediator listens for their interests and feelings.

Back To ADR Chart

  Solution 

The the mediator establishes a problem solving agenda. The parties gather information and find alternative solutions. The parties negotiate, with the help of the mediator, and agree on a solution. The agreement is a valid written contract.(Leonard, pg111) 

Back To ADR Chart

 Advantages 

The biggest advantage to mediation is that the parties are free to choose the solution. Since they designed and agreed to the solution, they are more likely to abide by it. The process is private, therefor your business and personal matters are not part of public record. The cost is much less than litigation. Since emotional issues are discussed and resolved as well as substantive issues, the relationship of the parties is usually enhanced by the process. 

Back To ADR Chart

  Disadvantages 

Some parties may still try to take advantage of a lower power person, although the mediator is there to control the communication process. The solution may be a matter of public concern, so, some issues may need to be reviewed by the courts to set legal precedence. 

Back To ADR Chart

  Energy

1. Channel\Speed 

Mediation is fairly fast - whenever both parties can get together with a mediator, the problem can be resolved. School peer mediation programs may solve the problem at the time of occurrence or at least the same day. 

2. Encode\Understandability 

How does a mediator uses these functions to accelerate the positive communication energy? The mediator encodes the messages so that both the interests and feelings are understood by both people.

3. Decode\Acceptability 

The mediator takes a "disfunctional statement" and alters the frequency so that the receiver hears. They will both see their perceptions in a "different light". The light the mediator shines on the statement, will allow both parties to see through their darkness. The mediator neutralizes the frequency so as not to stir up past holographic records. 

4. Message\Important 

The message will be important because the parties will hear that their needs are trying to be met. Sometime the message is new because they may not have understood the other person's needs before, or know what their true interests were. 

   Continue   Index      ADR Chart

|  Holograms |  Wholeness | What's New | Our Members  | Internet Services  | Home |

webmaster@hologram.net
(303) 444-932
All contents copyright ©1999 - Hologram Communication